Shipping & Delivery
12 Jan 2026 • 2 min read

Shipping & Delivery

Estimated shipping times for Australian and international Koala Hats orders, including delivery to the US, UK, and worldwide destinations.

Australian Orders

All Australian orders are shipped promptly from our fulfilment partners and typically arrive within 2–7 business days, depending on your location.

Once dispatched, you’ll receive tracking details so you can follow your order every step of the way.

International Orders

We ship worldwide. International delivery times vary by destination, but most orders arrive within the following timeframes:

United States: 7–10 business days
United Kingdom: 7–10 business days
Other international locations: 5–10 business days

Delivery times may vary slightly due to customs processing or peak periods.

International Orders Disclaimer

For all international orders, product prices and shipping costs are exclusive of any VAT, import duties, taxes, or customs fees that may be applied by your country. These charges are determined by your local customs authority and, if applicable, are the responsibility of the customer. Any such fees may be payable upon delivery of your order.

Tracking & Updates

As soon as your order ships, you’ll receive a tracking link via email. If you have any questions or need help with your delivery, our support team is always happy to assist.

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Sauna questions, answered

  • How long should a sauna session last?

    Most people benefit from sessions lasting between 10–20 minutes. Beginners should start shorter and gradually build tolerance. The goal is steady exposure that feels manageable, not pushing through discomfort.

  • How often can I use a sauna?

    Sauna use can range from a few times per week to daily, depending on experience, hydration, and recovery needs. Consistency matters more than intensity. Regular, moderate sessions tend to deliver the best long-term benefits.

  • What temperature should a sauna be?

    Traditional saunas typically range between 70–90°C (160–195°F). Lower temperatures are suitable for longer, gentler sessions, while higher heat is best approached gradually with shorter exposure.

  • Do I need to prepare before a sauna?

    Staying hydrated, avoiding heavy meals, and listening to your body are key. Light stretching beforehand and a calm mindset help make sessions more comfortable and effective.

  • Why do people wear sauna hats?

    Sauna hats help regulate heat exposure by protecting the head, where overheating often starts. Many people find they improve comfort, reduce heat fatigue, and allow longer, more consistent sessions.

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Getting more from your sauna sessions

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  • Build heat tolerance gradually

    Start with shorter, comfortable sessions and slowly increase duration or temperature over time. This allows your body to adapt without unnecessary stress and helps you stay consistent.

  • Focus on recovery, not endurance

    A sauna session isn’t about lasting as long as possible. The best results come from sessions that feel restorative rather than exhausting. Leaving feeling calm is a better indicator than time spent inside.

  • Prioritise hydration and cooling

    Drinking water before and after sauna use is essential. Cooling down between rounds, whether through fresh air or a cool shower, helps regulate body temperature and improves overall comfort.

  • Use simple tools for comfort

    Small adjustments can make a big difference. Sitting lower, controlling session length, or using accessories like a sauna hat can help manage heat exposure and make sessions more consistent.

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